Sovereign Bank Logo

Customer Q&A

We are excited about our new look 5 and our name change to Sovereign Bank! Here is some information about the change and how it might affect you.

When will the new look be implemented and the name change take place?

Why is the bank changing its name?

Is the bank selling?

Do I have to order new checks and deposit slips?

Do I need to order a new debit or ATM card?

Do I need to sign a new signature card or loan documents?

Will my account number change?

Will the bank's website address change?

Do I need to update any Internet Bill Pay information?

Do I need to change my direct deposit or automatic loan payments?

Do I need to download a new mobile banking app?

Will the bank's hours change?

How does the name change affect my FDIC insurance coverage?

Bank with confidence.